Over the last two years, we have seen that a lot of medical practitioners have switched to online consultations. Instead of visiting the patients, they prefer to sit at a place and utilize modern technology to communicate with their patients. Medical practitioners make use of video/ audio calls and text messages to consult their patients online. Developers at ConnectCenter have designed video medical consultation software to provide patients and doctors with a solution. They develop this software to end the negative consequences of COVID-19 and help the patients from a distance.

However, the concept of online consultation via video call is not something new but for many practitioners, it is a new concept. At first, they found it to be a bit challenging but with time they learned to use and manage it. After the pandemic, over-the-phone doctor consultations have become quite famous and now everyone is practicing this feature. In this article, we will read why there is so much buzz around the corner regarding this feature.

Understanding the Definition of Video consultation

Video consultation refers to the process of maintaining communication with the patient remotely. This involves a face-to-face video conversation between patients and doctors in the presence of an excellent internet connection. The developers at ConnectCenter provide this feature of video consultation in the telemedicine apps. It helps the patients in gaining trust in the doctors. Not only do the video consultations allow them the freedom to share or talk about their health issues but also, allow the patients to share various types of medical documents. This is due to the availability of various tools that are provided on the screen. 

How do video consultations become very famous?

As told earlier, that video consultation is not a new technology that was invented during the covid times. It was already there for the last two decades but it gained popularity when the pandemic broke out. The reason is that people were restricted to come out of their homes. The medical industry was looking for advanced ways to provide medical care to patients. The doctor consulting online software technology become famous over time as it provided doctors with the ease to connect with the patients in the hour of need. The patients who were earlier unaware of this technology now found a new way to converse with their doctors. This saved them from taking an off from their work and visiting hospitals and clinics.

Does Video consultation service end in the Near Future?

Video consultation is not something that will end in the coming future. This is one of the best features that give telemedicine apps a unique and diverse function. The COVID-19 situation has gotten better in the past few months so many people have this view that there will be no more over-the-phone doctor consultations. But the truth is the video consultation service is not going to end in the near future. Its market is expected to grow at a CAGR of 26.6% in the next few years.

The Benefits and Challenges with Video Medical Consultation Service

Benefits:

• Patients don’t have to depend on others or third-party software is not involved to book online video consultations.
• As the video medical consultation is integrated with practice management software, the workflow becomes smooth and easy.
• Doctors can easily look at their patient’s health from a distance and they don’t have to visit the clinics or patients’ houses.
• Additional perks, such as an online pre-pay service and tools that automatically log all video consultation activity to your client records for compliance purposes, may be available depending on the system.

Challenges:

• If the patient is not a techie. He/ She may face difficulty in the beginning as he/she needs to learn how to operate this feature of 

over-the-phone doctor consultation. They might need to invest an initial amount of time in learning the tools that are offered by this software.

People living in rural and remote areas such as the hilly or mountain regions may find it difficult to use this software. The reason is that for an online video consultation, the patient and doctor both must have a good internet connection. In the absence of that, no video consultation can take place.